Returns and Exchanges
We do not offer returns and refunds. Please check your cart before checking out to make sure you are buying exactly what you desire.
Exchange's are possible with same rules that apply as above. Shipping to customer for replacement product exchanges will be charged to the customer. Customer must contact Redoux within 24 hours of receiving items and return to Redoux by mail or porch drop off within 48 hours. Customer is responsible for return shipping fees. All items must be unopened and in original packaging. Once returned a gift card will be issued for the amount of the product, no refund on shipping fees.
All sales are final for handmade items, home decor, and gifts. Returns and exchanges are not available for handmade or one of a kind items. These items are final sale only.